662 is committed to providing a safe and enjoyable entertainment environment for all players in Bangladesh. Gambling is intended to be fun — these tools and resources help you keep it that way.
At 662, player wellbeing is not an afterthought — it is built into the platform. Every account holder in Bangladesh has free access to the following protection tools, available immediately from within their account settings.
662 strictly enforces an 18-and-over age policy. Every new player undergoes age verification during registration and KYC. Accounts suspected of belonging to minors are suspended immediately, and no exceptions are made. Gambling is for adults only.
Set a daily, weekly, or monthly cap on how much you deposit into your 662 account. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period to prevent impulsive decisions. You are always in control of your spending.
Need a short break? A time-out suspends your 662 account for a set period — 24 hours, 48 hours, 7 days, or 30 days. During this window, you cannot log in, deposit, or place bets. The pause applies across all devices and cannot be lifted early.
If you feel that gambling is becoming a problem, self-exclusion closes your 662 account for a minimum of six months or permanently. All pending withdrawals are processed normally and your remaining balance is returned. Self-exclusion is irreversible for its full duration.
In addition to deposit limits, you can set a maximum loss threshold per day, week, or month. Once your net losses reach the limit you have chosen, 662 will automatically suspend betting activity for the remainder of that period — giving you a firm financial safety net.
Bonus offers and promotional messages can sometimes encourage more gambling than you intended. At 662, you can opt out of all promotional communications and bonus offers at any time. Simply update your communication preferences in your account settings or contact support.
If two or more of these signs apply to you, we strongly encourage you to use the 662 self-exclusion tool and to speak with a counsellor. You can reach the 662 support team at any time via live chat — available 24 hours a day, every day of the year.
All responsible gaming tools are available free of charge inside your 662 account. Log in and navigate to Account Settings → Responsible Gaming to access any of the following.
Choose a daily, weekly, or monthly maximum. Limits are applied instantly and a 24-hour review period is required before any increase takes effect.
Pause your account for 24 hours, 48 hours, 7 days, or 30 days. No logins, no deposits, no bets — full break, across every device.
Close your account for six months or permanently. Contact support via live chat or WhatsApp to initiate. All balances are returned in full.
Your account history shows a full breakdown of deposits, withdrawals, bets placed, and net results. Reviewing this regularly helps you stay aware of your gambling patterns.
Remove yourself from all bonus and promotional messaging at any time. Update preferences in your account settings or ask support to apply the change immediately.
662 was built with the Bangladeshi player in mind — someone who enjoys the thrill of cricket betting, live casino games, or slot titles as a form of entertainment, not as a financial strategy. The vast majority of players who choose 662 engage responsibly: they set a budget, stay within it, and treat wins as a pleasant bonus rather than an expectation. Our responsible gaming programme exists to support that majority and to provide a meaningful safety net for the minority who may develop difficulties.
Problem gambling is a recognised behavioural condition. It can affect anyone regardless of age, income, or experience. Early intervention makes a significant difference. That is why 662 proactively monitors account activity and, where patterns suggest a player may be at risk, will reach out directly and may apply protective measures even without a player request.
Bangladesh law and 662's own terms require that every player be at least 18 years of age at the time of registration and throughout the life of their account. Age verification is carried out during onboarding using government-issued identity documents such as the National Identity Card (NID), passport, or driving licence. Accounts where age cannot be verified, or where there is any reason to believe the holder may be under 18, are suspended immediately and all funds are held pending investigation.
Parents and guardians are encouraged to use parental controls available on their devices and internet routers to prevent underage access to gambling websites. If you believe a minor has registered on 662, please contact us immediately at [email protected] so we can investigate and take swift action.
One of the most effective responsible gaming tools available at 662 is the deposit limit. Players can set a maximum amount that may be deposited into their account within a defined period — daily, weekly, or monthly. This limit applies across all payment methods, including bKash, Nagad, Rocket, Upay, and bank transfers. Once the limit is reached, no further deposits are accepted until the period resets.
Lowering a deposit limit is immediate. Increasing a limit requires a 24-hour cooling-off period before the higher limit comes into effect. This delay is intentional — it gives you time to reflect before committing to a higher spend level. We recommend setting deposit limits before you begin playing and reviewing them regularly to ensure they still reflect your financial comfort zone.
Self-exclusion is the most comprehensive responsible gaming measure available at 662. When you self-exclude, your account is closed and access is blocked for a minimum period of six months. You cannot be reinstated during this period, even if you change your mind. At the end of the exclusion period, you must contact 662 support to request reinstatement — accounts are not automatically reopened.
To initiate self-exclusion, contact the 662 support team via live chat or WhatsApp. The process takes only a few minutes. Any remaining account balance is returned to you via your registered payment method within five business days. Pending bets at the time of exclusion are handled according to the standard terms and your balance is settled accordingly.
662 also strongly encourages players who self-exclude to seek professional counselling. Exclusion removes access to the platform, but addressing the underlying behaviour with the help of a qualified professional produces the best long-term outcomes.
A time-out is suitable when you feel you need a brief break from gambling but do not wish to close your account permanently. 662 offers time-outs of 24 hours, 48 hours, 7 days, and 30 days. During a time-out, your account is fully suspended — you cannot log in, make deposits, or place bets. The suspension applies across all devices and platforms. Time-outs cannot be cancelled early, so please be sure of your chosen duration before activating one.
If you share a device with other members of your household, 662 recommends using a unique, strong password for your account and never saving your login credentials on shared devices. Log out after every session. If a family member is showing signs of problem gambling, you can contact 662 support on their behalf and our team will provide guidance on the options available.
Keep gambling as one of many leisure activities in your life. Set aside a specific entertainment budget — an amount you are comfortable losing entirely — and treat it like the cost of any other form of entertainment. Never gamble with money set aside for rent, food, utilities, or other essential expenses.
It is easy to lose track of time during an engaging gaming session. 662 provides optional session time notifications that remind you how long you have been playing. You can set these reminders at 30-minute, 1-hour, or 2-hour intervals. When the reminder appears, it displays your net result for the session alongside the total time elapsed, giving you a clear picture before you decide whether to continue.
If you are concerned about your gambling habits, or if you would like to activate any of the responsible gaming tools described on this page, the 662 support team is available around the clock. All conversations are treated with complete confidentiality — there is no judgement, only support.
Ready to return to the games? Explore 662's casino, cricket betting, and slots with your responsible gaming tools active. Or read our FAQ for quick answers about account settings and support options.