Data & Privacy

Privacy Policy — 662 Data Protection

This Privacy Policy explains what personal information 662 collects from players in Bangladesh, how it is used, who it is shared with, and how it is kept secure. Your privacy is a core commitment at 662.

Effective: 1 January 2026 TLS 1.3 Encrypted Bangladesh No Data Selling

How 662 Handles Your Personal Data

The cards below summarise the key principles of the 662 Privacy Policy. They are provided for convenience and do not replace the full legal text further down this page.

Data We Collect

662 collects personal information you provide during registration and KYC — including your name, date of birth, address, email, phone number, and payment method details. We also collect technical data such as device identifiers, IP address, and session activity to operate and improve the platform.

How We Use It

Your data is used to manage your account, process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, verify your identity, deliver customer support, send relevant promotional communications where you have opted in, and comply with applicable legal and anti-money-laundering obligations.

Who We Share It With

662 does not sell your personal data. Data may be shared with payment processors, identity verification providers, fraud prevention services, and regulatory authorities — strictly as required to operate the platform and comply with legal obligations. All third-party partners are contractually bound to protect your data.

Security Measures

All data in transit between your device and 662 is protected by TLS 1.3 encryption. Data at rest is stored on secured servers with access controls and regular security audits. 662 maintains an incident response programme to address any data security events promptly.

Your Rights

As a 662 player, you have the right to access the personal data we hold about you, request corrections to inaccurate data, request deletion of your data subject to legal retention requirements, withdraw marketing consent at any time, and request a portable copy of your data. Submit requests to [email protected].

Cookies & Tracking

662 uses essential cookies to keep you logged in and maintain session security, and analytics cookies to understand how players use the platform so we can improve it. No third-party advertising or tracking cookies are used. You can manage cookie preferences through your browser settings at any time.

Last Updated: 1 January 2026

1. Introduction and Scope

This Privacy Policy ("Policy") is issued by 662 ("we", "us", "our"), the operator of the online casino and sports betting platform available at https://662.lol. It describes how 662 collects, processes, stores, shares, and protects personal data relating to individuals ("you", "your", "the Player") who visit, register on, or otherwise interact with the 662 platform.

By creating a 662 account or continuing to use the platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy. This Policy forms part of the overall agreement between you and 662 and should be read together with our Terms & Conditions and Responsible Gaming Policy.

This Policy applies to all personal data collected through the 662 website, mobile-optimised interface, live chat support, email communications, and any other interaction between you and 662. It does not apply to third-party websites or services that may be linked from or integrated with the 662 platform — those are governed by the respective third party's own privacy policy.

2. Data We Collect

2.1 Information You Provide Directly

When you register a 662 account, complete the KYC identity verification process, make a deposit or withdrawal, contact support, or respond to a survey or promotion, you may provide us with the following categories of personal data:

  • Identity data: full legal name, date of birth, nationality, and government-issued ID number (e.g., national identity card number, passport number).
  • Contact data: residential address in Bangladesh, email address, and mobile phone number.
  • Financial data: bKash, Nagad, Rocket, or Upay account numbers; bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, or other supported institutions; transaction history on the 662 platform.
  • Verification documents: scanned or photographed copies of your national identity card, passport, driving licence, utility bill, or bank statement submitted for KYC purposes.
  • Support communications: the content of any messages, emails, or live chat conversations you have with the 662 support team.

2.2 Information Collected Automatically

When you access the 662 platform, we automatically collect certain technical and behavioural data, including:

  • Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
  • Usage data: pages visited, games played, bet amounts, session duration, clickstream data, search queries within the platform, and feature interactions.
  • Location data: approximate geographic location derived from your IP address, used for fraud detection and to verify that access is originating from Bangladesh.
  • Cookie data: session tokens, preference settings, and analytics identifiers set by 662's own cookies (see Section 6 for full details).
Data Category Examples Source
Identity Name, date of birth, NID number Provided by you at registration / KYC
Contact Email, phone, home address Provided by you at registration
Financial bKash / Nagad number, bank details Provided by you during transactions
Technical IP address, device type, browser Collected automatically on access
Behavioural Games played, bets placed, session length Collected automatically during platform use
Communications Support chat logs, email correspondence Generated during support interactions

3. How We Use Your Data

662 processes your personal data for the following purposes:

  • Account management: creating and maintaining your 662 account, authenticating your identity at login, and enabling access to all platform features.
  • Transaction processing: executing deposit and withdrawal requests through bKash, Nagad, Rocket, Upay, and partner banks; verifying payment method ownership; and maintaining an accurate transaction record.
  • Identity and age verification: confirming that you are at least 18 years of age and that the details provided are accurate, in compliance with our KYC obligations.
  • Fraud prevention and security: detecting, investigating, and preventing fraudulent transactions, money laundering, account takeover, and other suspicious activity.
  • Responsible gaming: monitoring betting patterns and account activity to identify potential signs of problem gambling, and applying self-exclusion, deposit limits, or other responsible gaming measures where requested or required.
  • Customer support: responding to your queries, complaints, and requests submitted via live chat, email, or WhatsApp.
  • Platform improvement: analysing aggregated usage data to understand how players interact with the 662 platform and to improve game offerings, navigation, and overall user experience.
  • Marketing communications: sending promotional offers, bonus notifications, and event updates by email or SMS, where you have explicitly opted in to receive such communications. You may withdraw consent at any time.
  • Legal compliance: meeting our obligations under applicable law, including anti-money-laundering regulations, and responding to lawful requests from regulatory or law enforcement authorities.

4. Legal Basis for Processing

662 processes your personal data on the following legal grounds, depending on the specific processing activity:

  • Contractual necessity: processing required to perform the contract between you and 662 — for example, account creation, transaction processing, and support delivery.
  • Legal obligation: processing required to comply with applicable laws and regulations, including KYC, anti-money-laundering, and record-keeping requirements.
  • Legitimate interests: processing carried out for 662's legitimate business interests, such as fraud detection, platform security, and product improvement, where those interests are not overridden by your privacy rights.
  • Consent: processing based on your explicit consent, such as the sending of marketing emails or SMS communications. You may withdraw consent at any time by contacting support or updating your account communication preferences.

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

662 shares personal data with carefully selected third-party service providers who assist us in operating the platform. These include:

  • Payment processors: bKash, Nagad, Rocket, Upay, and partner banks, for the purpose of executing financial transactions.
  • Identity verification providers: third-party KYC and age verification services used to validate identity documents.
  • Fraud prevention services: providers of risk-scoring and transaction monitoring tools used to detect suspicious activity.
  • IT infrastructure providers: cloud hosting and data centre partners who store platform data on secured servers.
  • Customer support tools: providers of live chat and helpdesk software used by the 662 support team.

All third-party service providers are engaged under written data processing agreements that require them to handle your personal data in accordance with applicable privacy standards and to use it solely for the purposes specified by 662.

5.2 Regulatory and Legal Disclosure

662 may disclose your personal data to governmental bodies, regulators, or law enforcement authorities where required by applicable law, court order, or regulatory directive. In such cases, 662 will disclose only the minimum information necessary to comply with the legal obligation and will, where legally permissible, notify you of such disclosure.

5.3 No Sale of Personal Data

662 does not sell, rent, or otherwise commercially transfer your personal data to any third party for their own marketing or commercial purposes. Your data is shared only as described in this Policy.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you access a website. 662 uses cookies and similar technologies (such as local storage and session tokens) to operate essential platform functions, maintain your login session, and understand how the platform is used.

6.2 Types of Cookies Used by 662

  • Essential cookies: required for the platform to function. These include session authentication tokens, CSRF protection tokens, and language/preference settings. These cookies cannot be disabled without impairing platform functionality.
  • Analytics cookies: used to collect aggregated, anonymised data about how players navigate and use the 662 platform, enabling us to identify areas for improvement. No personally identifiable information is attached to analytics data.

6.3 What We Do Not Use

662 does not use third-party advertising cookies, cross-site tracking pixels, social media tracking scripts, or any other technology designed to build a profile of your interests across different websites for advertising purposes.

6.4 Managing Cookies

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in to your 662 account and accessing core platform features. Disabling analytics cookies will not affect your ability to use the platform.

7. Data Retention

662 retains personal data for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Account and transaction data: retained for a minimum of five years following account closure to satisfy anti-money-laundering record-keeping requirements.
  • Identity verification documents: retained for a minimum of five years following the completion of the verification process, or for such longer period as required by applicable law.
  • Support communications: retained for up to three years following the resolution of the relevant query or complaint.
  • Marketing consent records: retained for as long as your marketing opt-in is active, and for up to two years following withdrawal of consent.
  • Technical and usage data: retained in anonymised or aggregated form for platform analytics purposes for up to two years.

When personal data is no longer required and the applicable retention period has expired, 662 will securely delete or anonymise that data in accordance with industry-standard data disposal procedures.

8. Data Security

662 is committed to protecting the security of your personal data. We implement a range of technical and organisational security measures, including:

  • Encryption in transit: all data transmitted between your browser or device and the 662 platform is encrypted using TLS 1.3 protocol.
  • Encryption at rest: sensitive data stored on 662 servers — including identity documents and financial details — is encrypted using AES-256 encryption.
  • Access controls: access to personal data is restricted to 662 staff and authorised service providers who have a legitimate need for such access. All access is logged and subject to review.
  • Two-factor authentication: 662 supports and encourages the use of two-factor authentication on player accounts to protect against unauthorised access.
  • Regular security audits: the 662 platform and its supporting infrastructure undergo periodic security assessments and penetration testing by qualified security professionals.
  • Incident response: 662 maintains a documented incident response plan. In the event of a data security breach that poses a risk to your rights and freedoms, 662 will notify affected players and, where required, the relevant authorities, within the timeframes prescribed by applicable law.

While 662 takes all reasonable steps to protect your personal data, no internet-based system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

9. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 662:

  • Right of access: you may request a copy of the personal data 662 holds about you.
  • Right to rectification: you may request that inaccurate or incomplete personal data be corrected or completed.
  • Right to erasure: you may request that your personal data be deleted, subject to 662's legal retention obligations and any outstanding contractual or regulatory requirements.
  • Right to restriction: you may request that processing of your personal data be restricted in certain circumstances, for example while a correction request is under review.
  • Right to data portability: you may request that a machine-readable copy of your personal data be provided to you or transferred to another service provider, where technically feasible.
  • Right to withdraw consent: where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
  • Right to object: you may object to processing based on legitimate interests, including profiling, where your rights and interests outweigh those of 662.

To exercise any of these rights, please contact the 662 Data Privacy team at [email protected], clearly stating your full name, registered email address, and the nature of your request. 662 will respond to all valid requests within 30 days. In some cases, 662 may need to verify your identity before processing your request.

10. Children's Privacy

The 662 platform is strictly intended for individuals aged 18 years and above. 662 does not knowingly collect personal data from anyone under the age of 18. If you believe that a person under 18 has registered on the 662 platform or provided us with personal data, please contact us immediately at [email protected] so that we can investigate and take appropriate action, including immediate account closure and deletion of the relevant data.

662 employs age verification procedures during the registration process and as part of the ongoing KYC programme to prevent underage access to the platform.

11. Changes to This Policy

662 reserves the right to update or revise this Privacy Policy at any time. Material changes will be communicated to registered players by email or via a prominent notice on the 662 platform at least 7 days before the changes take effect, except where immediate changes are required by law.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how 662 protects your personal data. Your continued use of the platform following the effective date of any changes constitutes acceptance of the revised Policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by 662, please contact us using the details below:

  • Email: [email protected]
  • Live Chat: available 24 hours a day, 7 days a week via the 662 platform
  • WhatsApp: +880 1700 662 000 (available 8 AM – 12 AM BST, UTC+6)

662 aims to respond to all privacy-related enquiries within 5 business days. For formal data rights requests (access, erasure, portability, etc.), the response period is up to 30 days as set out in Section 9.

Privacy Enquiries

For any data privacy question or rights request, contact our team at [email protected]. We respond within 5 business days.

Your Data Is Safe

662 uses TLS 1.3 and AES-256 encryption. We never sell your data. Your privacy is a core commitment, not an afterthought.

Your Privacy Is Protected at 662

Now that you understand how 662 handles your data, explore our full game library, visit the FAQ for quick answers, or log in to your secure 662 account and start playing today.